| Survey: |
VA |
|
| IA#: |
30687 Amend 3 |
|
| Date: |
1/16/2019 |
|
|
|
|
| SURVEY TYPE: |
Relationship (tab 4) |
|
|
|
|
| Survey Q# |
Type# |
Type Topic |
| 1 |
Standard |
Content - Accuracy |
| 2 |
Standard |
Content - Quality |
| 3 |
Standard |
Content - Freshness |
| 4 |
Standard |
Look and Feel - Appeal |
| 5 |
Standard |
Look and Feel - Balance |
| 6 |
Standard |
Look and Feel - Readability |
| 7 |
Standard |
Navigation - Organized |
| 8 |
Standard |
Navigation - Options |
| 9 |
Standard |
Navigation - Layout |
| 10 |
Standard |
Navigation - Clicks |
| 11 |
Standard |
Functionality - Usefulness |
| 12 |
Standard |
Functionality - Convience |
| 13 |
Standard |
Functionality - Variety |
| 14 |
Standard |
Online Transparency - Disclose |
| 15 |
Standard |
Online Transparency - Quick |
| 16 |
Standard |
Online Transparency - Access |
| 17 |
Standard |
Site Performance - Loading |
| 18 |
Standard |
Site Performance - Consistency |
| 19 |
Standard |
Site Performance - Errors |
| 20 |
Standard |
Satisfaction - Overall |
| 21 |
Standard |
Satisfaction - Expectations |
| 22 |
Standard |
Satisfaction - Ideal |
| 23 |
Standard |
Return |
| 24 |
Standard |
Recommend |
| 25 |
Standard |
Future Participation |
| 26 |
Standard |
Trust - My Best Interests |
| 27 |
Standard |
Trust - Trustworthy |
| 28 |
Standard |
Trust - Do What Is Right |
| 29 |
Standard |
Use Web Channel Over Others |
| 30 |
Custom |
Frequently Visit Site |
| 31 |
Custom |
Role |
| 32 |
Custom |
Tell Who Are |
| 33 |
Custom |
Disabled |
| 34 |
Custom |
What Try Accomplish |
| 35 |
Custom |
OE_Accomplish |
| 36 |
Custom |
Accomplish On Site |
| 37 |
Custom |
OE_Accomplish On Site |
| 38 |
Custom |
Section Of Site |
| 39 |
Custom |
OE_Section |
| 40 |
Custom |
Get To Section Of Site |
| 41 |
Custom |
OE_Section Of Site |
| 42 |
Custom |
Accomplish |
| 43 |
Custom |
Task - Unable to Accomp |
| 44 |
Custom |
OE_Task Accomplish |
| 45 |
Custom |
Unsuccessful Contributed |
| 46 |
Custom |
OE_Unsucessful Contributed |
| 47 |
Custom |
Do Next |
| 48 |
Custom |
OE_Do Next |
| 49 |
Custom |
Primarily Navigate |
| 50 |
Custom |
Nav Exp |
| 51 |
Custom |
OE_Nav Exp |
| 52 |
Custom |
TechDiffType |
| 53 |
Custom |
TechDiffError |
| 54 |
Custom |
OE_TechDiffError |
| 55 |
Custom |
OE_TechDiffType |
| 56 |
Custom |
TechDiffPage |
| 57 |
Custom |
OE_TechDiffPage |
| 58 |
Custom |
Search Exp |
| 59 |
Custom |
OE_Search Exp |
| 60 |
Custom |
Age |
| 61 |
Custom |
Gender |
| 62 |
Custom |
Suggestion |