| Survey: |
OWH NWHIC |
|
| IA#: |
30660 Amend 3 |
|
| Date: |
|
|
|
|
|
| SURVEY TYPE: |
Relationship (tab 4) |
|
|
|
|
| Survey Q# |
Type# |
Type Topic |
| 1 |
Standard |
Look and Feel - Appeal |
| 2 |
Standard |
Look and Feel - Balance |
| 3 |
Standard |
Look and Feel - Readability |
| 4 |
Standard |
Site Performance - Loading |
| 5 |
Standard |
Site Performance - Consistency |
| 6 |
Standard |
Site Performance - Completeness |
| 7 |
Standard |
Navigation - Organized |
| 8 |
Standard |
Navigation - Options |
| 9 |
Standard |
Navigation - Layout |
| 10 |
Standard |
Information Browsing - Sort |
| 11 |
Standard |
Information Browsing - Narrow |
| 12 |
Standard |
Information Browsing - Features |
| 13 |
Standard |
Site Information - Thoroughness |
| 14 |
Standard |
Site Information - Understandable |
| 15 |
Standard |
Site Information - Answers |
| 16 |
Standard |
Satisfaction - Overall |
| 17 |
Standard |
Satisfaction - Expectations |
| 18 |
Standard |
Satisfaction - Ideal |
| 19 |
Standard |
Return |
| 20 |
Standard |
Recommend |
| 21 |
Standard |
Primary Resource |
| 22 |
Custom |
Frequency of Visit |
| 23 |
Custom |
Describes |
| 24 |
Custom |
Other |
| 25 |
Custom |
Reason for Visit |
| 26 |
Custom |
Other Reason for Visit |
| 27 |
Custom |
OE_NWHW_describe info |
| 28 |
Custom |
Used Search |
| 29 |
Custom |
Search Experience |
| 30 |
Custom |
Other Search Issue |
| 31 |
Custom |
Navigation Experience |
| 32 |
Custom |
Other Navigation Difficulty |
| 33 |
Custom |
Found Info |
| 34 |
Custom |
Information Seeking |
| 35 |
Custom |
Chat Use_likelihood |
| 36 |
Custom |
OE_Chat usage |
| 37 |
Custom |
Improvements |
| 38 |
Custom |
Emails |
| Survey: |
OWH NWHIC |
|
| IA#: |
30660 Amend 3 |
|
| Date: |
|
|
|
|
|
| SURVEY TYPE: |
Relationship (tab 4) |
|
|
|
|
| Survey Q# |
Type# |
Type Topic |
| 1 |
Standard |
Satisfaction - Overall |
| 2 |
Standard |
Satisfaction - Expectations |
| 3 |
Standard |
Satisfaction - Ideal |
| 4 |
Standard |
Return |
| 5 |
Standard |
Recommend |
| 6 |
Standard |
Primary Resource |
| 7 |
Standard |
Look and Feel - Appeal |
| 8 |
Standard |
Look and Feel - Balance |
| 9 |
Standard |
Look and Feel - Readability |
| 10 |
Standard |
Site Performance - Loading |
| 11 |
Standard |
Site Performance - Consistency |
| 12 |
Standard |
Site Performance - Completeness |
| 13 |
Standard |
Navigation - Organized |
| 14 |
Standard |
Navigation - Options |
| 15 |
Standard |
Navigation - Layout |
| 16 |
Standard |
Information Browsing - Sort |
| 17 |
Standard |
Information Browsing - Narrow |
| 18 |
Standard |
Information Browsing - Features |
| 19 |
Standard |
Site Information - Thoroughness |
| 20 |
Standard |
Site Information - Understandable |
| 21 |
Standard |
Site Information - Answers |
| 22 |
Custom |
Frequency of Visit |
| 23 |
Custom |
Describes |
| 24 |
Custom |
Other |
| 25 |
Custom |
Reason for Visit |
| 26 |
Custom |
Other Reason for Visit |
| 27 |
Custom |
OE_NWHW_describe info |
| 28 |
Custom |
Used Search |
| 29 |
Custom |
Search Experience |
| 30 |
Custom |
Other Search Issue |
| 31 |
Custom |
Navigation Experience |
| 32 |
Custom |
Other Navigation Difficulty |
| 33 |
Custom |
Found Info |
| 34 |
Custom |
Information Seeking |
| 35 |
Custom |
Chat Use_likelihood |
| 36 |
Custom |
OE_Chat usage |
| 37 |
Custom |
Improvements |
| 38 |
Custom |
Emails |
| Survey: |
OWH NWHIC |
|
| IA#: |
30660 Amend 3 |
|
| Date: |
|
|
|
|
|
| SURVEY TYPE: |
Relationship (tab 4) |
|
|
|
|
| Survey Q# |
Type# |
Type Topic |
| 1 |
Standard |
Look and Feel - Appeal |
| 2 |
Standard |
Look and Feel - Balance |
| 3 |
Standard |
Look and Feel - Readability |
| 4 |
Standard |
Site Performance - Loading |
| 5 |
Standard |
Site Performance - Consistency |
| 6 |
Standard |
Site Performance - Completeness |
| 7 |
Standard |
Navigation - Organized |
| 8 |
Standard |
Navigation - Options |
| 9 |
Standard |
Navigation - Layout |
| 10 |
Standard |
Information Browsing - Sort |
| 11 |
Standard |
Information Browsing - Narrow |
| 12 |
Standard |
Information Browsing - Features |
| 13 |
Standard |
Site Information - Thoroughness |
| 14 |
Standard |
Site Information - Understandable |
| 15 |
Standard |
Site Information - Answers |
| 16 |
Standard |
Satisfaction - Overall |
| 17 |
Standard |
Satisfaction - Expectations |
| 18 |
Standard |
Satisfaction - Ideal |
| 19 |
Standard |
Return |
| 20 |
Standard |
Recommend (NPS) |
| 21 |
Standard |
Primary Resource |
| 22 |
Custom |
Visit Frequency |
| 23 |
Custom |
Role |
| 24 |
Custom |
Role - Other |
| 25 |
Custom |
Primary Looking For |
| 26 |
Custom |
Primary Looking For - Other |
| 27 |
Custom |
Health Week Not Useful |
| 28 |
Custom |
Search Use |
| 29 |
Custom |
Search Experience |
| 30 |
Custom |
Search Issue - Other |
| 31 |
Custom |
Navigation Experience |
| 32 |
Custom |
Navigation Experience - Other |
| 33 |
Custom |
Find Looking For |
| 34 |
Custom |
What Looking For |
| 35 |
Custom |
Use Chat |
| 36 |
Custom |
Use Chat Other |
| 37 |
Custom |
Images Represent |
| 38 |
Custom |
Info Understand |
| 39 |
Custom |
Translation Accuracy |
| 40 |
Custom |
Spanish Trans |
| 41 |
Custom |
Spanish Trans Other |
| 42 |
Custom |
Info for self |
| 43 |
Custom |
Easy Find Spanish |
| 44 |
Custom |
Easy Change Language |
| 45 |
Custom |
Prefer Language |
| 46 |
Custom |
Health Topics Interest |
| 47 |
Custom |
Other Health Info |
| 48 |
Custom |
Improve |
| 49 |
Custom |
Email |
| Survey: |
OWH NWHIC |
|
| IA#: |
30660 Amend 3 |
|
| Date: |
|
|
|
|
|
| SURVEY TYPE: |
Relationship (tab 4) |
|
|
|
|
| Survey Q# |
Type# |
Type Topic |
| 1 |
Standard |
Look and Feel - Appeal |
| 2 |
Standard |
Look and Feel - Balance |
| 3 |
Standard |
Look and Feel - Readability |
| 4 |
Standard |
Site Performance - Loading |
| 5 |
Standard |
Site Performance - Consistency |
| 6 |
Standard |
Site Performance - Completeness |
| 7 |
Standard |
Navigation - Organized |
| 8 |
Standard |
Navigation - Options |
| 9 |
Standard |
Navigation - Layout |
| 10 |
Standard |
Information Browsing - Sort |
| 11 |
Standard |
Information Browsing - Narrow |
| 12 |
Standard |
Information Browsing - Features |
| 13 |
Standard |
Site Information - Thoroughness |
| 14 |
Standard |
Site Information - Understandable |
| 15 |
Standard |
Site Information - Answers |
| 16 |
Standard |
Satisfaction - Overall |
| 17 |
Standard |
Satisfaction - Expectations |
| 18 |
Standard |
Satisfaction - Ideal |
| 19 |
Standard |
Return |
| 20 |
Standard |
Recommend |
| 21 |
Standard |
Primary Resource |
| 22 |
Custom |
Frequency of Visit |
| 23 |
Custom |
Reason for visit |
| 24 |
Custom |
Found Info |
| 25 |
Custom |
Topic Area Difficulty |
| 26 |
Custom |
Used Search |
| 27 |
Custom |
Search Experience |
| 28 |
Custom |
Navigation Experience |
| 29 |
Custom |
Health Information Source |
| 30 |
Custom |
Age |
| 31 |
Custom |
Twitter |
| 32 |
Custom |
More Site Features |
| 33 |
Custom |
Type of Health Information |
| Survey: |
OWH NWHIC |
|
| IA#: |
30660 Amend 3 |
|
| Date: |
|
|
|
|
|
| SURVEY TYPE: |
Relationship (tab 4) |
|
|
|
|
| Survey Q# |
Type# |
Type Topic |
| 1 |
Standard |
Look and Feel - Appeal |
| 2 |
Standard |
Look and Feel - Balance |
| 3 |
Standard |
Look and Feel - Readability |
| 4 |
Standard |
Site Performance - Loading |
| 5 |
Standard |
Site Performance - Consistency |
| 6 |
Standard |
Site Performance - Completeness |
| 7 |
Standard |
Navigation - Organized |
| 8 |
Standard |
Navigation - Options |
| 9 |
Standard |
Navigation - Layout |
| 10 |
Standard |
Information Browsing - Sort |
| 11 |
Standard |
Information Browsing - Narrow |
| 12 |
Standard |
Information Browsing - Features |
| 13 |
Standard |
Site Information - Thoroughness |
| 14 |
Standard |
Site Information - Understandable |
| 15 |
Standard |
Site Information - Answers |
| 16 |
Standard |
Satisfaction - Overall |
| 17 |
Standard |
Satisfaction - Expectations |
| 18 |
Standard |
Satisfaction - Ideal |
| 19 |
Standard |
Return |
| 20 |
Standard |
Recommend |
| 21 |
Standard |
Primary Resource |
| 22 |
Custom |
Frequency of Visit |
| 23 |
Custom |
Reason for visit |
| 24 |
Custom |
Found Info |
| 25 |
Custom |
Topic Area Difficulty |
| 26 |
Custom |
Used Search |
| 27 |
Custom |
Search Experience |
| 28 |
Custom |
Navigation Experience |
| 29 |
Custom |
Health Information Source |
| 30 |
Custom |
Age |
| 31 |
Custom |
Twitter |
| 32 |
Custom |
More Site Features |
| 33 |
Custom |
Type of Health Information |