| Survey: |
VHA |
|
| IA#: |
30820 Amend 0 |
|
| Date: |
5/18/2020 |
|
|
|
|
| SURVEY TYPE: |
Relationship (tab 4) |
|
|
|
|
| Survey Q# |
Type# |
Type Topic |
| 1 |
Standard |
Look and Feel - Appeal |
| 2 |
Standard |
Look and Feel - Balance |
| 3 |
Standard |
Look and Feel - Readability |
| 4 |
Standard |
Site Performance - Loading |
| 5 |
Standard |
Site Performance - Consistency |
| 6 |
Standard |
Site Performance - Completeness |
| 7 |
Standard |
Navigation - Organized |
| 8 |
Standard |
Navigation - Options |
| 9 |
Standard |
Navigation - Layout |
| 10 |
Standard |
Site Information - Thoroughness |
| 11 |
Standard |
Site Information - Understandable |
| 12 |
Standard |
Site Information - Answers |
| 13 |
Standard |
Task Process - Time |
| 14 |
Standard |
Task Process - Procedures |
| 15 |
Standard |
Task Process - Efficiency |
| 16 |
Standard |
Satisfaction - Overall |
| 17 |
Standard |
Satisfaction - Expectations |
| 18 |
Standard |
Satisfaction - Ideal |
| 19 |
Standard |
Return |
| 20 |
Standard |
Recommend |
| 21 |
Standard |
Trust - Level MHV |
| 22 |
Standard |
Trust - Level VA |
| 23 |
Standard |
Use Web Channel Over Others |
| 24 |
Custom |
Visit Reason |
| 25 |
Custom |
OE_Visit Reason |
| 26 |
Custom |
ANRole |
| 27 |
Custom |
ANHealth |
| 28 |
Custom |
ANFacilCare |
| 29 |
Custom |
VACareType |
| 30 |
Custom |
OE_VACareType |
| 31 |
Custom |
SummaryAwareVAproviders |
| 32 |
Custom |
SummaryAccessVAproviders |
| 33 |
Custom |
NonVACare |
| 34 |
Custom |
NonVACareType |
| 35 |
Custom |
OE_NonVACareType |
| 36 |
Custom |
OE_ShareNotTypes |
| 37 |
Custom |
OE_VLERheard |
| 38 |
Custom |
VLERwhynoconsent |
| 39 |
Custom |
OE_VLERwhynoconsent |
| 40 |
Custom |
SummaryUsed |
| 41 |
Custom |
OE_SummaryUsed |
| 42 |
Custom |
ANMHVFreq |
| 43 |
Custom |
OE_Redesign Not Improvement |
| 44 |
Custom |
ANRegUser |
| 45 |
Custom |
ANUserType |
| 46 |
Custom |
Log Into Site |
| 47 |
Custom |
Log In Successfully |
| 48 |
Custom |
Log In Experience |
| 49 |
Custom |
OE_Log In Info Unavailable |
| 50 |
Custom |
OE_Log In Experience |
| 51 |
Custom |
ANTaskAcc |
| 52 |
Custom |
NotAccomplished |
| 53 |
Custom |
OE_NotAccomplished |
| 54 |
Custom |
Receive Care |
| 55 |
Custom |
State |
| 56 |
Custom |
Alaska |
| 57 |
Custom |
Alabama |
| 58 |
Custom |
Arkansas |
| 59 |
Custom |
Arizona |
| 60 |
Custom |
California |
| 61 |
Custom |
Colorado |
| 62 |
Custom |
Connecticut |
| 63 |
Custom |
DC |
| 64 |
Custom |
Delaware |
| 65 |
Custom |
Florida |
| 66 |
Custom |
Georgia |
| 67 |
Custom |
Hawaii |
| 68 |
Custom |
Iowa |
| 69 |
Custom |
Idaho |
| 70 |
Custom |
Illinois |
| 71 |
Custom |
Indiana |
| 72 |
Custom |
Kansas |
| 73 |
Custom |
Kentucky |
| 74 |
Custom |
Louisiana |
| 75 |
Custom |
Massachusetts |
| 76 |
Custom |
Maryland |
| 77 |
Custom |
Maine |
| 78 |
Custom |
Michigan |
| 79 |
Custom |
Minnesota |
| 80 |
Custom |
Missouri |
| 81 |
Custom |
Mississippi |
| 82 |
Custom |
Montana |
| 83 |
Custom |
North Carolina |
| 84 |
Custom |
North Dakota |
| 85 |
Custom |
Nebraska |
| 86 |
Custom |
New Hampshire |
| 87 |
Custom |
New Jersey |
| 88 |
Custom |
New Mexico |
| 89 |
Custom |
Nevada |
| 90 |
Custom |
New York |
| 91 |
Custom |
Ohio |
| 92 |
Custom |
Oklahoma |
| 93 |
Custom |
Oregon |
| 94 |
Custom |
Pennsylvania |
| 95 |
Custom |
Puerto Rico |
| 96 |
Custom |
Rhode Island |
| 97 |
Custom |
South Carolina |
| 98 |
Custom |
South Dakota |
| 99 |
Custom |
Tennessee |
| 100 |
Custom |
Texas |
| 101 |
Custom |
Utah |
| 102 |
Custom |
Virginia |
| 103 |
Custom |
Vermont |
| 104 |
Custom |
Washington |
| 105 |
Custom |
Wisconsin |
| 106 |
Custom |
West Virginia |
| 107 |
Custom |
Wyoming |
| 108 |
Custom |
Social Media |
| 109 |
Custom |
SM_Facebook |
| 110 |
Custom |
SM_Twitter |
| 111 |
Custom |
Newsletter |
| 112 |
Custom |
Subscribe |
| 113 |
Custom |
Newsletter Useful |
| 114 |
Custom |
OE_Newsletter |
| 115 |
Custom |
PRYrsUse |
| 116 |
Custom |
12mosAccessVAMedRecords |
| 117 |
Custom |
MHV improve Health |
| 118 |
Custom |
OE_Topics |
| 119 |
Custom |
ENDRequest |
| 120 |
Custom |
Survey |
| 121 |
Custom |
ANMilServ |
| 122 |
Custom |
ANAge |
| 123 |
Custom |
ANGender |
| 124 |
Custom |
ANEduc |
| 125 |
Custom |
Seek COVID advice |
| 126 |
Custom |
Type of advice |
| 127 |
Custom |
Broadband |
| 128 |
Custom |
Receive Care |
| 129 |
Custom |
Medical conditions |
| 130 |
Custom |
Care - telehealth |