Activity 1 - Tire Recycling Plant Telephone Script

Collections Related to Synthetic Turf Fields with Crumb Rubber Infill

Att4b TireRecyclngPlant Telephone Script TC_20160716 clean

Activity 1 - Invitation Telephone Script

OMB: 0923-0054

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Form Approved

OMB No. 0923-XXXX

Exp. Date xx/xx/20xx



Attachment 4b. Tire Recycling Plant Invitation Telephone Script






Caller: May I speak to [NAME OF Facility Owner/Operator]? I am ___________________ from the United States Environmental Protection Agency, and I am calling you to tell you about a federally funded study on synthetic turf fields. In response to concerns raised by the public about the safety of synthetic turf fields, the United States Environmental Protection Agency and the Agency for Toxic Substances and Disease Registry are working together to study synthetic turf fields with crumb rubber infill. Are you interested in hearing more about this study?


Recycling Plant is not interested in the project:

Recycling Plant: No, I am not interested.

Caller: Ok, thank you for your time and have a good day.

END CALL.


Recycling Plant is interested in the project:

Recycling Plant: Yes, please tell me more.

Caller:


The EPA and ATSDR are initiating a series of activities to look at tire crumb rubber used in synthetic turf fields. One study is a tire crumb rubber characterization study that will collect samples from tire recycling plant and analyze the material found for different chemicals. EPA and ATSDR would like to identify up to nine recycling plants that produce tire crumb rubber for use on synthetic fields to participate in the tire crumb rubber characterization study. Would you like to participate in this study by allowing us to collect samples from your plant?


Recycling Plant is not interested in participating:

Recycling Plant: No, I am not interested at this time.

Caller: Ok, thank you for your time and have a good day.

END CALL.


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ATSDR estimates the average public reporting burden for this collection of information as 5 minutes per response, including the time for reviewing instructions, searching existing data/information sources, gathering and maintaining the data/information needed, and completing and reviewing the collection of information. An agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to CDC/ATSDR Information Collection Review Office, 1600 Clifton Road NE, MS D-74, Atlanta, Georgia 30333; ATTN: PRA (0923-xxxx).


Recycling Plant is interested in participating:

Recycling Plant: Yes, I am interested in participating.

Caller:

Thank you for your willingness to participate. To participate, we are asking you allow us to collect tire crumb rubber samples. We need samples from three different production batches and/or storage containers from your facility. We will collect about four pounds of crumb rubber from each batch or container. These samples will be tested by EPA and ATSDR for a wide range of chemicals including metals, volatile organic compounds, and semi-volatile organic compounds. They will also be tested for emissions and bioaccessibility, and particle size assessments will be performed.



Would you like to schedule an appointment for us to come and collect the samples?


Recycling Plant is not interested in scheduling an appointment immediately:

Recycling Plant: No, I do not have time at the moment.

Caller: OK, I will call at a better time to schedule an appointment. Thank you for your time today and please feel free to contact me at XXX-XXX-XXXX with any questions you have about the project.

END CALL.


Recycling Plant is interested in scheduling an appointment immediately:

Recycling Plant: Yes, I am interested in scheduling an appointment now.

Caller: OK, we are able to come and collect on XX at XX:XX or XX at XX:XX. Do either of these times work for you?


Recycling Plant: Yes, you can collect the samples on XX at XX:XX.

Caller: I have you scheduled for -----------------------------------. Thank you for your time today and please feel free to contact me at XXX-XXX-XXXX with any questions you have about the project.

END CALL.


Recycling Plant: No, I am not available during those times.

Caller: OK, I will call you at a later date to schedule the appointment. Thank for your time today and please feel free to contact me at XXX-XXX-XXXX with any questions you have about the project.

END CALL.









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AuthorCDC User
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File Created2021-01-23

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