Form 1 Survey

OMB Control Number: 0925-0648

Expiration Date: March 31, 2018

Public reporting burden for this collection of information is estimated to average 60 minutes per response. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to: NIH, Project Clearance Branch, 6705 Rockledge Drive, MSC 7974, Bethesda, MD 20892-7974, ATTN: PRA (0925-0648). Do not return the completed form to this address.

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Determine if interviewee is an EHR vendor, health care organization, or technical personnel.

If interviewing an EHR vendor:

• Tell me about your EHR product(s).

  • How long has it been on the market?

  • How many implementations or users do you have?

  • Is there a specific audience you’re targeting?

If interviewing a health care organization:

• What EHR system(s) are you currently using to provide access to MedlinePlus?

  • How long have you been using it?

If interviewing a technical personnel:

• Do you know if you are you using the Web Application or the Web Service of MedlinePlus Connect?

• What was your experience implementing MedlinePlus Connect into your EHR system?

  • How much time did it take?

  • Was it an easy or difficult task?

  • What issues did you encounter with implementation?

• Have there been any issues or technical problems since implementation?

  • [Get specifics of issues. Is it with the API or the medlineplus.gov site?]

• How do you prefer to be informed about updates to MedlinePlus Connect?

  • Are you on the email list?

    • If no, would you like to be on the list?

  • How much lead time do you need to accommodate changes?

  • What kinds of changes are more problematic?

For all interviewees:

• Can you tell me what you do or your job title?

  • How many employees are in your company or organization?

• How did you find out about MedlinePlus Connect?

• What made you decide to implement MedlinePlus Connect?

  • Is it to meet Meaningful Use requirement?

• Tell me how you are using MedlinePlus Connect. (User may also want to demonstrate)

  • As patient education behind an Infobutton? 

    • For discharge instruction or summary of care?

    • Are you using any other patient education resources/software, or just those from MedlinePlus Connect?

    • How familiar are you with the MedlinePlus site?

    • What do you think of the patient materials found via MedlinePlus Connect?

    • Who actually clicks on the link and obtains the information for the patient? Patients themselves? Nurses? Other health care providers?

  • If you are not using MedlinePlus Connect in an Infobutton implementation, what are you using it for? 

    • Do you have a PHR system?

• What do you like about MedlinePlus Connect? 

  • What don’t you like?

• How can MedlinePlus Connect improve to meet your needs? 

  • [Prompts: Content development, support for new code sets, new content formats such as video]

• Is there anything else you'd like to tell us about your experience with MedlinePlus Connect?