Form 1 Survey Screenshots

NLM Reading Rooms Survey 2015

OMB Control Number: 0925-0648
Expiration Date: March 31, 2018
Public reporting burden for this collection of information is estimated to average 5 minutes per
response, including the time for reviewing instructions, searching existing data sources, gathering
and maintaining the data needed, and completing and reviewing the collection of information. An
agency may not conduct or sponsor, and a person is not required to respond to, a collection of
information unless it displays a currently valid OMB control number. Send comments regarding this
burden estimate or any other aspect of this collection of information, including suggestions for
reducing this burden, to: NIH, Project Clearance Branch, 6705 Rockledge Drive, MSC 7974,
Bethesda, MD 20892-7974, ATTN: PRA (0925-0648). Do not return the completed form to this
address.
Thank you for taking the National Library of Medicine’s Reading Rooms Customer Satisfaction
Survey. This brief survey contains nine questions and should take no more than five minutes.
Completion of the survey is strictly voluntary and all responses are anonymous. Please answer
only once during our survey period.
1. I came to the library today to (check all that apply)
look at specific book(s), journal(s), audiovisual(s), or manuscript items
obtain copies of articles or pages from journals and books
research materials on a medical topic or subject
see an exhibit or take a tour of the library
meet or consult with a NLM staff member
attend a meeting or lecture
Other (please specify)

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2. I used the following services in the Main Reading Room: (check all that apply)
Electronic resources or databases (PubMed, MedlinePlus, PsychInfo, CINAHL, journals or other)
Print resources available in the Main Reading Room such as print journals, reference books
Print resources from the closed stacks
Information Desk staff assistance
Scanners, printers, microfilm reader-printer, or AV equipment
None

3. I used the following services in the History of Medicine Reading Room: (check all that apply)
Electronic resources or databases
Print resources available in the History of Medicine Reading Room such as print journals, reference books
Print resources from the closed stacks
Printer, microfilm reader or AV equipment
History of Medicine Reading Room staff assistance
None

4. I found what I needed today (check one)
Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
Comment

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5. I will use the materials/information I found primarily for: [check one]
biomedical research
legal research
historical research
business or marketing research
personal or family health needs
clinical research for a patient (physician, nurse, other)
exam preparation or study for a class (student)
Other (please specify)

6. I was in the library today: [check one]
0-30 minutes
31-60 minutes
1-3 hours
4-5 hours
More than 5 hours

7. I used my own device (laptop, tablet, other) during my visit to NLM to access Library resources.
Yes
No

8. How often do you come to the library? [check one]
This is my first visit
Every day
At least once per week
About once a month
A few times a year
About once a year or less

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9. I received excellent service today: [check one]
Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
Comment

10. Other comments about NLM products or services used today?

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