| Appendix A | 
		
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		Cognitive and Psychological Research (1545-1349) | 
		
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		| Page 1 | 
		
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		Consolidated Burden Hours & Cost  April 2010- September 2013 | 
		
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  | 
		
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		   **Cancelled Study | 
		Estimated | 
		Actual  | 
		Estimated | 
		Actual  | 
		
  | 
		
  | 
	
	
		| SOI # | 
		
  | 
		Subject of Study | 
		Cost | 
		Cost | 
		Burden | 
		Burden | 
		Difference | 
		
  | 
	
	
		
  | 
		
  | 
		
  | 
		
  | 
		
  | 
		
  | 
		
  | 
		
  | 
		
  | 
	
	
		| 374 | 
		** | 
		Tax Forum | 
		$23,787 | 
		$0 | 
		180 | 
		0 | 
		180 | 
		
  | 
	
	
		| 375 | 
		
  | 
		Employment Tax | 
		$310,000 | 
		$194,612 | 
		771 | 
		727 | 
		44 | 
		
  | 
	
	
		| 376 | 
		
  | 
		TAS Tax Forum Focus Groups | 
		$0 | 
		$31,396 | 
		256 | 
		241 | 
		15 | 
		
  | 
	
	
		| 377 | 
		
  | 
		SBSE CLD Tax Forum Focus Groups | 
		$27,540 | 
		$25,384 | 
		414 | 
		404 | 
		10 | 
		
  | 
	
	
		| 378 | 
		
  | 
		MLI 2010 Tax Forum Focus Groups | 
		$200 | 
		$14,500 | 
		92 | 
		42 | 
		50 | 
		
  | 
	
	
		| 379 | 
		
  | 
		Health Care Hire Act Tax Forum Focus Groups | 
		$17,856 | 
		$25,376 | 
		108 | 
		104 | 
		4 | 
		
  | 
	
	
		| 380 | 
		
  | 
		Form 1040 | 
		$35,000 | 
		$32,322 | 
		252 | 
		230 | 
		22 | 
		
  | 
	
	
		| 381 | 
		
  | 
		ETA 2010 Marketing | 
		$82,020 | 
		$75,504 | 
		167 | 
		142 | 
		25 | 
		
  | 
	
	
		| 382 | 
		
  | 
		eTranscripts Usability Testing | 
		$15,000 | 
		$10,000 | 
		19 | 
		19 | 
		0 | 
		
  | 
	
	
		| 383 | 
		** | 
		Language Services Interactive DVD Usability Study | 
		$23,610 | 
		$0 | 
		133 | 
		0 | 
		133 | 
		
  | 
	
	
		| 384 | 
		
  | 
		Services and Asstance | 
		$72,500 | 
		
  | 
		214 | 
		
  | 
		214 | 
		
  | 
	
	
		| 385 | 
		
  | 
		Form 8822 Focus Group Testing | 
		$35,000 | 
		$32,166 | 
		252 | 
		237 | 
		15 | 
		
  | 
	
	
		| 386 | 
		
  | 
		Indian Tribal Government Web-based Educ Material | 
		$15,760 | 
		$5,200 | 
		235 | 
		46 | 
		189 | 
		
  | 
	
	
		| 387 | 
		
  | 
		Notice Effectiveness | 
		$25,472 | 
		$23,313 | 
		59 | 
		36 | 
		23 | 
		
  | 
	
	
		| 388 | 
		
  | 
		COLDS Release 2 Usability Study | 
		$13,000 | 
		$11,500 | 
		25 | 
		25 | 
		0 | 
		
  | 
	
	
		| 389 | 
		
  | 
		TEGE 5307 Filer/Non-Filer  | 
		$26,072 | 
		$26,072 | 
		81 | 
		107 | 
		-26 | 
		
  | 
	
	
		| 390 | 
		
  | 
		TAB Focus Group | 
		$10,288 | 
		$10,288 | 
		18 | 
		19 | 
		-1 | 
		
  | 
	
	
		| 391 | 
		
  | 
		SPEC VITA Focus Groups | 
		$44,828 | 
		$43,902 | 
		218 | 
		268 | 
		-50 | 
		
  | 
	
	
		| 392C | 
		
  | 
		Segmentation Focus Groups | 
		$157,948 | 
		
  | 
		200 | 
		
  | 
		200 | 
		
  | 
	
	
		| 393 | 
		2011 | 
		Field Assistance | 
		$10,015 | 
		$10,011 | 
		104 | 
		19 | 
		85 | 
		
  | 
	
	
		| 394 | 
		
  | 
		Excise Tax Phone Focus Group | 
		$5,700 | 
		$8,000 | 
		26 | 
		46 | 
		-20 | 
		
  | 
	
	
		| 395 | 
		
  | 
		Chinese LEP Preference | 
		$49,000 | 
		$53,797 | 
		252 | 
		126 | 
		126 | 
		
  | 
	
	
		| 396 | 
		
  | 
		Estate/Gift Focus Groups | 
		$5,700 | 
		$8,000 | 
		26 | 
		24 | 
		2 | 
		
  | 
	
	
		| 397 | 
		
  | 
		Communication Reserch Among Small Business | 
		$68,890 | 
		$67,500 | 
		142 | 
		150 | 
		-8 | 
		
  | 
	
	
		| 398 | 
		
  | 
		Sch. D/Form 8949 Focus Groups | 
		$9,000 | 
		$92,218 | 
		285 | 
		389 | 
		-104 | 
		
  | 
	
	
		| 399 | 
		
  | 
		F1040 Redesign | 
		$90,557 | 
		$92,427 | 
		285 | 
		317 | 
		-32 | 
		
  | 
	
	
		| 400 | 
		
  | 
		Sch C and Sch E Focus Groups | 
		$91,508 | 
		$93,850 | 
		285 | 
		301 | 
		-16 | 
		
  | 
	
	
		| 401 | 
		
  | 
		Health Care  Focus Groups | 
		$19,160 | 
		$15,700 | 
		108 | 
		108 | 
		0 | 
		
  | 
	
	
		| 402 | 
		
  | 
		TAS Tax Forum Focus Groups | 
		$24,000 | 
		$18,329 | 
		192 | 
		201 | 
		-9 | 
		
  | 
	
	
		| 403 | 
		
  | 
		SBSE Tax Forum Focus Groups | 
		$28,296 | 
		$17,754 | 
		414 | 
		350 | 
		64 | 
		
  | 
	
	
		| 404 | 
		
  | 
		RPO PTIN System | 
		$6,000 | 
		$20,000 | 
		84 | 
		100 | 
		-16 | 
		
  | 
	
	
		| 405 | 
		
  | 
		IRS Post Filing: Processes/Tax Payer Rep | 
		$4,436 | 
		$1,898 | 
		87 | 
		56 | 
		31 | 
		
  | 
	
	
		| 406 | 
		
  | 
		Landing and Product Page Focus Group | 
		$98,000 | 
		$93,996 | 
		268 | 
		219 | 
		49 | 
		
  | 
	
	
		| 407 | 
		
  | 
		ACS Phone Focus Group | 
		$12,966 | 
		$12,966 | 
		33 | 
		23 | 
		10 | 
		
  | 
	
	
		| 408 | 
		
  | 
		CSCO Phone Focus Group | 
		$13,819 | 
		$13,819 | 
		33 | 
		32 | 
		1 | 
		
  | 
	
	
		| 409 | 
		
  | 
		International Individual Compliance | 
		$12,000 | 
		$12,000 | 
		29 | 
		28 | 
		1 | 
		
  | 
	
	
		| 410 | 
		
  | 
		Employment Tax Outreach | 
		$220,000 | 
		
  | 
		1410 | 
		
  | 
		1410 | 
		
  | 
	
	
		| 411 | 
		2012 | 
		E-help | 
		$10,014 | 
		$10,205 | 
		26 | 
		22 | 
		4 | 
		
  | 
	
	
		| 412 | 
		
  | 
		Reducing Non Productive Calls | 
		$56,000 | 
		$60,331 | 
		211 | 
		298 | 
		-87 | 
		
  | 
	
	
		| 413 | 
		
  | 
		TAS CS Focus Groups | 
		$13,177 | 
		$13,177 | 
		54 | 
		25 | 
		29 | 
		
  | 
	
	
		| 414 | 
		
  | 
		Field Assistance | 
		$10,015 | 
		$10,014 | 
		98 | 
		42 | 
		56 | 
		
  | 
	
	
		| 415 | 
		
  | 
		CP-11 Focus Groups | 
		$56,000 | 
		$52,751 | 
		211 | 
		156 | 
		55 | 
		
  | 
	
	
		| 416 | 
		
  | 
		Education Credit F8863 | 
		$98,000 | 
		$86,375 | 
		276 | 
		260 | 
		16 | 
		
  | 
	
	
		| 417 | 
		
  | 
		Notice 940 | 
		$95,000 | 
		$74,673 | 
		276 | 
		222 | 
		54 | 
		
  | 
	
	
		| 418 | 
		
  | 
		Spanish IRS.gov | 
		$47,565 | 
		$47,565 | 
		169 | 
		169 | 
		0 | 
		
  | 
	
	
		| 419 | 
		
  | 
		Form 4562 | 
		$98,000 | 
		$86,750 | 
		276 | 
		230 | 
		46 | 
		
  | 
	
	
		| 420 | 
		
  | 
		CSC0 Focus Groups | 
		$10,015 | 
		$10,015 | 
		29 | 
		29 | 
		0 | 
		
  | 
	
	
		| 421 | 
		** | 
		Chinese/Spanish Tax Professional | 
		$17,000 | 
		$0 | 
		68 | 
		0 | 
		68 | 
		
  | 
	
	
		| 422 | 
		** | 
		TAS Tax Forum Focus Groups | 
		$24,000 | 
		$0 | 
		19 | 
		0 | 
		19 | 
		
  | 
	
	
		| 423 | 
		
  | 
		ACSS Focus Groups | 
		$6,276 | 
		$6,276 | 
		10 | 
		10 | 
		0 | 
		
  | 
	
	
		| 424 | 
		** | 
		Fast Track Focus Groups | 
		$9,180 | 
		$0 | 
		138 | 
		0 | 
		138 | 
		
  | 
	
	
		| 425 | 
		** | 
		Section 6050W Focus Groups | 
		$9,180 | 
		$0 | 
		138 | 
		0 | 
		138 | 
		
  | 
	
	
		| 426 | 
		
  | 
		Refund Anticipation Check | 
		$59,467 | 
		$63,055 | 
		195 | 
		151 | 
		44 | 
		
  | 
	
	
		| 427 | 
		
  | 
		VITA Interview | 
		$59,467 | 
		$56,549 | 
		195 | 
		217 | 
		-22 | 
		
  | 
	
	
		| 428 | 
		** | 
		RPO PTIN Usability Testing | 
		$6,000 | 
		$0 | 
		16 | 
		0 | 
		16 | 
		
  | 
	
	
		| 429 | 
		** | 
		Understanding Taxpayer Burden | 
		$28,850 | 
		$0 | 
		116 | 
		0 | 
		116 | 
		
  | 
	
	
		| 430 | 
		** | 
		1099B Focus Groups | 
		$9,180 | 
		$0 | 
		138 | 
		0 | 
		138 | 
		
  | 
	
	
		| 431 | 
		** | 
		Identity Protection | 
		$40,000 | 
		$0 | 
		48 | 
		0 | 
		48 | 
		
  | 
	
	
		| 432 | 
		
  | 
		ACS Focus Groups | 
		$12,552 | 
		$12,553 | 
		20 | 
		20 | 
		0 | 
		
  | 
	
	
		| 433 | 
		
  | 
		Schedule D & F949 Focus Groups | 
		$96,000 | 
		$97,134 | 
		285 | 
		278 | 
		7 | 
		
  | 
	
	
		| 434 | 
		** | 
		Education Credit | 
		$0 | 
		$0 | 
		90 | 
		0 | 
		90 | 
		
  | 
	
	
		| 435 | 
		
  | 
		Persona Creation Interviews | 
		$118,124 | 
		
  | 
		67 | 
		
  | 
		67 | 
		
  | 
	
	
		| 436 | 
		** | 
		Digital Delivery | 
		$13,000 | 
		$0 | 
		61 | 
		0 | 
		61 | 
		
  | 
	
	
		| 437 | 
		
  | 
		Publication 17 | 
		$90,000 | 
		$102,185 | 
		284 | 
		233 | 
		51 | 
		
  | 
	
	
		| 438 | 
		
  | 
		CAS Adjustment Telephone Usability | 
		$10,405 | 
		$10,405 | 
		12 | 
		11 | 
		1 | 
		
  | 
	
	
		| 439 | 
		
  | 
		Taxpayer Experience Focus Groups | 
		$14,000 | 
		$14,000 | 
		25 | 
		23 | 
		2 | 
		
  | 
	
	
		| 440 | 
		
  | 
		Injured Spouse Usability | 
		$10,404 | 
		
  | 
		13 | 
		
  | 
		13 | 
		
  | 
	
	
		| 441 | 
		** | 
		Free File | 
		$79,105 | 
		$0 | 
		173 | 
		0 | 
		173 | 
		
  | 
	
	
		| 442 | 
		
  | 
		Use of Preparer Focus Groups | 
		$77,282 | 
		
  | 
		173 | 
		
  | 
		173 | 
		
  | 
	
	
		| 443 | 
		
  | 
		Appeals | 
		$17,758 | 
		$16,968 | 
		30 | 
		15 | 
		15 | 
		
  | 
	
	
		| 444 | 
		
  | 
		Interview Registered Preparer | 
		$39,578 | 
		
  | 
		76 | 
		
  | 
		76 | 
		
  | 
	
	
		| 445 | 
		
  | 
		NAEA/AICPA Conference | 
		$1,850 | 
		$1,850 | 
		116 | 
		36 | 
		80 | 
		
  | 
	
	
		| 446 | 
		** | 
		Publication 523 | 
		$90,000 | 
		$0 | 
		285 | 
		0 | 
		285 | 
		
  | 
	
	
		| 447 | 
		
  | 
		Form 9465 SP  | 
		$95,000 | 
		
  | 
		285 | 
		
  | 
		285 | 
		
  | 
	
	
		| 448 | 
		
  | 
		Form 8941 | 
		$91,000 | 
		$89,359 | 
		285 | 
		183 | 
		102 | 
		
  | 
	
	
		| 449 | 
		
  | 
		Form 58950 | 
		$91,000 | 
		$86,492 | 
		285 | 
		257 | 
		28 | 
		
  | 
	
	
		| 450 | 
		
  | 
		Customer Experience Qualitative  | 
		$90,000 | 
		
  | 
		32 | 
		
  | 
		32 | 
		
  | 
	
	
		| 451 | 
		
  | 
		Field Assistance | 
		$10,396 | 
		$10,205 | 
		98 | 
		45 | 
		53 | 
		
  | 
	
	
		| 452 | 
		
  | 
		Reporting Compliance | 
		$12,552 | 
		$13,851 | 
		36 | 
		34 | 
		2 | 
		
  | 
	
	
		| 453 | 
		
  | 
		2013 Taxpayer Experience Survey | 
		$4,000 | 
		
  | 
		29 | 
		
  | 
		29 | 
		
  | 
	
	
		| 454 | 
		
  | 
		eAuthentication Usability  | 
		$54,730 | 
		
  | 
		40 | 
		
  | 
		40 | 
		
  | 
	
	
		| 455 | 
		
  | 
		Filing Payment & Compliance | 
		$6,813 | 
		
  | 
		60 | 
		
  | 
		60 | 
		
  | 
	
	
		| 456 | 
		
  | 
		AUR/CCE | 
		$7,075 | 
		$7,076 | 
		19 | 
		32 | 
		-13 | 
		
  | 
	
	
		| 457 | 
		
  | 
		ACS/CSCO | 
		$6,814 | 
		
  | 
		19 | 
		
  | 
		19 | 
		
  | 
	
	
		| 458 | 
		
  | 
		e-Help | 
		$10,014 | 
		
  | 
		26 | 
		
  | 
		26 | 
		
  | 
	
	
		| 459 | 
		
  | 
		Payments to Irs Interviews | 
		$60,000 | 
		
  | 
		182 | 
		
  | 
		182 | 
		
  | 
	
	
		| 460 | 
		
  | 
		TAS Rights/Responsibility, SS8, & ACS | 
		$216,000 | 
		
  | 
		595 | 
		
  | 
		595 | 
		
  | 
	
	
		
  | 
		
  | 
		Totals - Cost and Burden | 
		$3,892,766 | 
		$2,233,614 | 
		14,165 | 
		8,134 | 
		6,031 | 
		
  | 
	
	
		
  | 
		
  | 
		Three-Year Approved Burden Hours | 
		
  | 
		
  | 
		
  | 
		
  | 
		
  | 
		112,500 | 
	
	
		
  | 
		
  | 
		3-Year Burden Minus Estimated Hours | 
		
  | 
		
  | 
		
  | 
		
  | 
		
  | 
		98,335 | 
	
	
		
  | 
		
  | 
		3-Year  Burden Minus Actual Hours | 
		
  | 
		
  | 
		
  | 
		
  | 
		
  | 
		104,366 |