Attachment 27_PhaseIV_HFUP_FAQs_CAWI_CATI

Attachment 28: Phase IV Health Follow-Up FAQs for CAWI/CATI

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Frequently Asked Questions (FAQs)

Below are some Frequently Asked Questions (FAQs) about the Agricultural Health Study Health Follow-Up Online Survey. Simply click on the question you would like to see more information on. When you have found your answer, click on ‘BACK TO TOP’ to see more options, or close the browser.

How long will it take to complete this survey?

Which internet browser should I use to complete this survey?

Why is the survey not starting?

How do I make the text bigger?

What if I cannot remember certain dates and ages?

How do I change answers I gave earlier in the survey?

What if I don’t want to answer a question?

How can I learn more and have my questions answered?

What is the OMB number and Expiration Date for this study?

How long will it take to complete this survey?

The full participant survey should take about 25 minutes to complete. If you need to stop at any time, the answers you provided up to that point will be saved when you exit. When you return to complete the survey, you will be taken to the point in the survey where you stopped at the end of your last session. If you are taking this survey on behalf of a deceased, incapacitated, or otherwise unavailable AHS cohort member, an abbreviated proxy version of the full participant survey takes approximately 10 – 15 minutes to complete. With the proxy version, if you need to stop at any time, the answers you provided up to that point will not be saved. When you return to complete the survey, you will need to start from the beginning.

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Which internet browser should I use to complete this survey?

The Online Survey is best viewed using Internet Explorer version 6 or newer. Download Internet Explorer now.

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Why is the survey not starting?

The most common reason is a pop-up blocker. To turn off most pop-up blockers, right click on the area just below the address bar of your Internet browser. Then click ‘Allow pop-ups from this site’. Another way to bypass a pop-up blocker is to hold the control key while clicking the ‘Launch’ button.

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How do I make the text bigger?

To make text appear larger, most web browsers (such as Internet Explorer or Mozilla Firefox) allow you to zoom in or increase font or text size. In most cases, these options can generally be accessed by clicking on menu items (such as 'View' or 'Tools') on the browser’s menu bar. Other short-cut solutions may include holding down the control key (‘Ctrl’) and scrolling up with your mouse, OR, using the ‘Ctrl’ key and the ‘+’ key simultaneously. Use your browser's Help menu to find more information about using the zoom function, or adjusting font or text size.

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What if I cannot remember certain dates and ages?

We understand that the answers to some of the questions about dates and ages may be difficult to remember, so please take the time you need to give us your best estimate for each question.

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How do I change answers I gave earlier in the survey?

You can use the ‘Previous’ button that is located at the bottom of every page to go back one question at a time. You can then use the ‘Next’ button to return to where you left off.

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What if I don't want to answer a question?

We hope that you will answer every question so that your answers can be combined with those of all the other cohort members participating in this study. However, if there is a question that you do not want to answer, you will be able to indicate that you prefer not to answer the question.

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How can I learn more and have my questions answered?

If you have any questions while you are completing this survey, or at any time, please contact study staff at 1 (XXX) XXX – XXXX.

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OMB No.: 0925-0406

Expiration Date: xx/xx/2016

Collection of this information is authorized by The Public Health Service Act (42 USC 285l). Rights of study participants are protected by The Privacy Act of 1974. Participation is voluntary, and there are no penalties for not participating or withdrawing from the study at any time. Refusal to participate will not affect your benefits in any way. The information collected in this study will be kept private to the extent provided by law. Names and other identifiers will not appear in any report of the study. Information provided will be combined for all study participants and reported as summaries. You are being contacted by mail or telephone to complete the health follow-up survey for members of the Agricultural Health Study because continued involvement in this study can help us learn more about how agricultural and environmental factors may affect the health of farmers and their families.

Public reporting burden for this collection of information is estimated to average 25 minutes per response for members of the Agricultural Health Study cohort and about 10 - 15 minutes per response for those answering on behalf of the cohort member, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to: NIH, Project Clearance Branch, 6705 Rockledge Drive, MSC 7974, Bethesda, MD 20892-7974, ATTN: PRA (0925-0406). Do not return the completed form to this address.

What is the OMB number and Expiration Date for this study?

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