Form #11 Form #11 Health Literacy Team Leader Survey - Pre-implementation

Demonstration of Health Literacy Universal Precautions Toolkit

Attachment N -- Health Literacy Team Leader Survey - Pre-Implementation

Health Literacy Team Leader Survey - Pre-implementation

OMB: 0935-0202

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Form Approved
OMB No. 0935-XXXX
Exp. Date XX/XX/20XX



ttachment N: Health Literacy Team Leader

Survey (Pre-Implementation)

Demonstration of Health Literacy Universal Precautions Toolkit

Date:

Instructions:

As part of its participation in the Health Literacy Project, your practice will work to improve patient care by implementing the Health Literacy Universal Precautions Toolkit. To help us see whether using the Toolkit results in changes in clinical and other practices, we ask that the leader of the practice’s Health Literacy Team complete this Health Literacy Team Leader Survey at the beginning and the end of the project.


Brown-Bag Medication Review [Tool 8]


  1. For how many medication reviews did your practice bill in the past month (ICD-9 = V58.69)? If you do not know the answer to this question, please check with your billing manager.

(If none, please enter 0.)


  1. Which of the following strategies does your practice use to help facilitate the review of patient medications? (Please mark all that apply.)

During a visit, asking patients to bring medications to a future appointment

Providing patients with a sack in which to carry medications

Reminding patients to bring medications when making appointment reminder calls

Reminding patients to bring medications on an appointment or reminder card

Placing medication reconciliation forms in patient charts

Other (please specify: )



Patient Education Materials [Tool 12]


  1. Does your practice have a central location where patient education materials are stored (e.g., written materials, videos, models)?

Yes

No

Don’t Know


Public reporting burden for this collection of information is estimated to average 15 minutes per response, the estimated time required to participate in this survey.  An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to: AHRQ Reports Clearance Officer Attention: PRA, Paperwork Reduction Project (0935-XXXX) AHRQ, 540 Gaither Road, Room # 5036, Rockville, MD 20850.






  1. Does your practice have a staff person who manages all patient education materials (e.g., keeps them organized, keeps materials updated)?

Yes

No



  1. What sorts of patient education materials are available?

Written materials

Videos, DVDs or other audio/visual resources

Models

Other (please specify: )



  1. How often does your practice update its patient education materials?

Monthly

Quarterly

Twice a year

Once a year

Less than once a year

Don’t know



  1. Have all clinicians and other staff members who interact with patients been informed about what patient education materials are available?

Yes

No

Don’t Know


  1. How many clinicians and staff members have received training on how to use patient education materials in conjunction with spoken instruction?

(If none, please enter 0.)

Don’t Know



  1. Has your practice evaluated the reading level of its patient education materials?

Yes

No



  1. Has your practice had patients review and provide feedback on its patient education materials?

Yes

No



Improving Medication Adherence [Tool 16]


  1. Does your practice have a system for setting up reminder aids for patients who have trouble understanding how or remembering to take their medications (e.g., pill boxes, pill cards)? [Tool 16]

Yes

No

Don’t Know


Health and Literacy Resources [Tool 20]


  1. Does your practice refer patients to health-related programs, such as support groups or health education/management classes (e.g., weight management, diabetes education, exercise/fitness, stress management, smoking cessation)? [Tool 20]

Yes

No go to question 20

Don’t Know



  1. Does your practice maintain a list of health-related resources in the community (e.g., weight management/exercise programs; stress management; diabetes education; support groups)?

Yes

No go to question 20

Don’t Know go to question 20



  1. How often is that list updated?

Monthly

Quarterly

Twice a year

Once a year

Less than once a year

Don’t know



  1. What types of services are provided by the organizations on the list? (Please mark all that apply.)

Weight management programs

Fitness/exercise programs

Stress management programs

Diabetes education classes

Healthy cooking/eating classes

Smoking cessation programs

Drug/alcohol abuse programs

Support groups

Other (please specify: )

  1. Does your practice have a referral form that is used to refer patients to health-related resources in the community?

Yes

No



  1. In the past month, how many patients have been referred to one of these resources?

(If none, please enter 0.)

Don’t Know



  1. Is there a place in the written or electronic health record where a referral to a health-related resource in the community can be documented?

Yes

No



  1. Is there a place in a patient’s written or electronic health record where the results of such a referral can be documented?

Yes

No



  1. Does your practice refer patients to education and literacy programs, such as adult education classes, general equivalency degree (GED) programs, reading or math classes, or English classes for non-English speakers? [Tool 20]

Yes

No You are done with this survey. Thank you for your time!

Don’t Know



  1. Does your practice maintain a list of education and literacy resources available in the community (e.g., adult education programs; general equivalency degree [GED] programs; educational programs related to math, reading, English as a second language)?

Yes

No You are done with this survey. Thank you for your time!

Don’t Know You are done with this survey. Thank you for your time!



  1. How often is that list updated?

Monthly

Quarterly

Twice a year

Once a year

Less than once a year

Don’t know



  1. What types of services are provided by the organizations on the list? (Please mark all that apply.)

General equivalency degree (GED) programs for those who have not completed high school

Educational programs related to math and/or reading

English as a second language classes

Other (please specify: )



  1. Does your practice have a referral form that is used to refer patients to education or literacy resources in the community?

Yes

No



  1. In the past month, how many patients have been referred to one of these resources?

(If none, please enter 0.)

Don’t Know



  1. Is there a place in the written or electronic health record where a referral to an education or literacy resource in the community can be documented?

Yes

No



  1. Is there a place in a patient’s written or electronic health record where the results of such a referral can be documented?

Yes

No













Thank you for taking the time to complete this survey!

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Demonstration of Health Literacy Universal Precautions Toolkit



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File TitleHealth Literacy Universal Precautions Toolkit: Practice Staff
AuthorAmeers
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File Created2021-01-30

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