NLM_LO Survey Invitation emails

First contact email (Day 1)

Hello FirstName:

You are invited to participate in a survey about interlibrary loan among health science libraries and the resource-sharing needs of the National Network of Libraries of Medicine (NN/LM) and the Canadian health sciences libraries using DOCLINE.

NLM initiated this survey to investigate the reasons for the declining use of DOCLINE and current practices of libraries regarding resource sharing. The number of ILL requests entered into DOCLINE has decreased 46% since 2002 while Loansome Doc requests declined 68% in that same period. Your response to this survey is very important and will help us to understand the resource sharing needs of librarians in the NN/LM and how NLM can best meet those needs now and in the future.

The survey has 30 questions that we estimate will take about 12 minutes to complete. Please click on the link below to begin taking the survey.

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Your participation is voluntary and all of your responses will be kept private to the extent allowed by law. No personally identifiable information will be associated with your responses in any reports of this data. Should you have any questions or comments, please feel free to contact us at:__________________.

Summary results and analysis of the survey will be widely shared, at national and regional meetings, in publications and on the NLM web site. We appreciate your time and consideration in completing the survey. Thank you for participating in our study.

Sincerely

Martha R. Fishel (etc.)

Dr. Angela Ruffin (etc.).

Deirdre Clarkin, Survey Lead

2^nd Reminder Email (Day 4)

Dear FirstName:

We recently sent you an email asking you to respond to a survey about DOCLINE and the needs of resource sharing librarians in the National Network of Libraries of Medicine (NN/LM). Your response to this survey is very important and will help us understand the decline of DOCLINE-based interlibrary loan in the Network and how to respond to Network members’ changing needs.

The survey has 30 questions that we estimate takes about 12 minutes to complete. If you have already completed the survey, we appreciate your participation. If you have not yet responded, we encourage you to take a few minutes to complete it.

Please click on the link below to begin taking the survey.

<link>

Your response is very important. Getting direct feedback from DOCLINE libraries is crucial in helping us plan the future of this important service and other services NLM provides to the NN/LM.

Should you have any comments or questions, please contact us at:__________________________

Sincerely,

Survey team

3^rd Reminder Email (Day 8)Hello FirstName:

Spring is a busy time for library staff and we understand how valuable your time is! We’re hoping you can give us about 12 minutes to help us collect important information about the needs of DOCLINE libraries and the interlibrary loan trends in the National Network of Libraries of Medicine by completing our survey.

If you have already completed the survey, we appreciate your participation. If you have not yet responded we urge you to do so as we plan to close the survey _____(date). We are emailing everyone who has not yet responded to ensure that you have a chance to participate.

Please click on the link below to go to the survey website.

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Thank you in advance for completing the survey. Should you have any comments or questions, please contact us at: ________________________________.

Sincerely,

Survey team.

4^th and Final Email (Day 12)

Final Reminder.

We are nearly ready to close our national survey of DOCLINE libraries about their DOCLINE-based interlibrary loan activity. We very much want to include your response to this survey.

If you have already completed the survey, we greatly appreciate your input. If you have not had time to participate yet, please consider helping us by clicking on the survey link below. It will take about 12 minutes.

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Thank you in advance for completing the survey. Should you have any comments or questions, please contact us at: ________________________________.

Sincerely,

Survey team.