User Fees Customer Survey

User Fees Customer Survey in iStore

Contents

A. On submitting the coversheet and entering survey 2

1. Customer clicks “Click Here” hyperlink 3

2. Question # 2 4

3. Question # 3 5

4. Question # 4 5

5. Question # 5 6

B. Pop-up window after five clicks 6

A. On submitting the coversheet and entering survey

1. Customer clicks “Fill out our short survey” hyperlink

Confidentiality Statement will be displayed to the respondent.

First question of the customer survey opens as below.

OMB Control No. 0910-0360

2. Question # 2

OMB Control No. 0910-0360

3. Question # 3

OMB Control No. 0910-0360

4. Question # 4

OMB Control No. 0910-0360

5. Question # 5

OMB Control No. 0910-0360

B. Pop-up window after five clicks

There is also a pop-up window that comes after five submissions and it appears as below:

OMB Control No. 0910-0360

If customer clicks ‘Yes’, it will take them to the same survey questionnaire. On clicking ‘No’, customer goes back to the original screen which is right behind him.