Form 1 CIRB Helpdesk Survey

NIH NCI Central Institutional Review Board (CIRB) Initiative (NCI)

Attachment 1 - CIRB Help Desk Survey_100110

CIRB Helpdesk Survey (Attach 1)

OMB: 0925-0625

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CIRB Helpdesk Survey_OMB PRV

OMB#: 0925-xxxx
Expiry Date: xx/xx/xxxx
CIRB Helpdesk Survey
________________________
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ATTN: PRA (0925-xxxx*). Do not return the completed form to this address.
________________________

Please take the time to complete this short survey. Your feedback would be greatly appreciated and would help us with
our quality improvement efforts.

1. We would like to ask you about your recent experience with the NCI CIRB HelpDesk.
Based on this communication, how would you rate the following:
Very Satisfied

Satisfied

Not Satisfied

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Quality of the response

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Satisfaction with the

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Response time to your
inquiry

response received
Overall customer service
Comments

2. How do you feel the customer service could have been improved?
3. Please select the team member with whom you communicated with. (Select all that
apply)
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Nadia Chevalier

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Angela Norman

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Bianca Collins

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Diana Orr

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Katya Bratslavsky

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Claudine Valmonte

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Marion Peoples

c
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Laura Covington

c
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Emmett Lauer

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Lauren Kirby

c
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Alex Borbely

c
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Amparo Briggs

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John Horigan

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Jennifer Dugan

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Don't Know

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CIRB Helpdesk Survey_OMB PRV
4. Please indicate your role.
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IRB Director/Manager

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Cooperative Group

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IRB Contact

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Other

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Investigator/Research Staff/Regulatory Affairs

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