Form 1 CBX Online Survey

C

Public reporting burden for this collection of information is estimated to be 5 minutes per response to complete this questionnaire. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number. The control number for this project is 0980-0266. The control number expires on XX/XX/XXXX.

hildren’s Bureau Express

Customer Survey

Please take a few minutes to answer the questions below. Your feedback will be used to help ensure that Children’s Bureau Express meets your information needs. Your participation is voluntary and your identity remains confidential. Thank you for your input.

1. Which of the following best describes your professional background or role in the child welfare field? (Check one)

• CPS/Foster care professional

• Child abuse prevention/Family support professional

• Adoption professional

• Other child welfare professional – Please describe ____________

• Educator/Faculty

• Other – Please describe:___________________

2. Which sections of Children's Bureau Express do you read regularly? (Check all that apply)

• News From the Children’s Bureau

• Spotlight on a different theme each issue (i.e., Spotlight on National Adoption Month, Spotlight on Differential Response, etc.)

• Training and Technical Assistance Network Updates

• Children’s Bureau Grantee News

• Child Welfare News

• Strategies and Tools for Practice

• Resources

• Training and Conferences

• Other - Please explain: _______________________________

3. How do you usually read an issue of Children’s Bureau Express?

• Click on article titles from the email alert

• Use the website to browse the issue

• Print the entire issue from the website

• Other - Please explain: _______________________________

4. While most of the articles in Children’s Bureau Express alert readers to news or new resources, a few original articles based on interviews are included. How do you feel about the types of articles included in Children’s Bureau Express?

• It’s the right mix of articles

• I would prefer more original articles

• I would prefer more links to other resources

• Other - Please explain: _______________________________

5. How do you feel about the level of detail provided in Children's Bureau Express? Do the articles provide:

• Too much information

• Just enough information

• Not enough information - Please explain: ____________________

6. How do you feel about the number of articles in a typical issue of Children's Bureau Express? Do you feel there are:

• Too many articles

• Just the right number of articles

• Not enough articles - Please explain: ____________________

7. What topics covered by Children’s Bureau Express are you generally interested in? (Check all that apply)

• Adoption

• Out-of-home care/foster care

• Child abuse and neglect

• Family support and preservation

• Permanency for children/youth

• Prevention

• Child welfare services and systems (CFSRs, service array, workforce, etc.)

• Implementation science (systems change)

• Federal information (legislation, news, etc.)

• Other - Please describe: ______________________________

8. How do you regularly use the information you receive from Children’s Bureau Express? (Check one and provide detail)

• Fundraising/grant writing - Please describe: ____________________

• Professional development - Please describe: ____________________

• Program development- Please describe: ______________________

• Program improvement - Please describe: ____________________

• Policy development - Please describe: ____________________

• Provide information to families - Please describe: ____________________

• Public awareness - Please describe: ____________________

• Research - Please describe: ____________________

• Service delivery - Please describe: ____________________

• Other - Please describe: ______________________________

9. How often do you search the archives on the Children's Bureau Express website?

• About once a month

• 1 to 4 times a year

• Less than once a year

• I have never searched the archives

• I was not aware of the archive search function

10. Overall, how satisfied are you with the Children’s Bureau Express?

• Very satisfied - Please explain: _________

• Somewhat Satisfied - Please explain: _________

• Neither satisfied nor dissatisfied - Please explain: _________

• Somewhat dissatisfied - Please explain: _________

• Very dissatisfied - Please explain: _________

11. How did you learn about THIS issue of Children’s Bureau Express?

• I am a subscriber, it came to my email

• It was forwarded to me by a colleague, listserv, or organization

• Link from the Children’s Bureau website

• Link from the Child Welfare Information Gateway website

• Link from another website – Please name: _________

• I learned of this resource at a conference

• Search engine (e.g., Google, Yahoo)

• Other - Please describe _________

12. Are you familiar with the work of the Children’s Bureau in the US Department of Health and Human Services? (check one)

    • I am very familiar with the work of the Children’s Bureau.

    • I am somewhat familiar with the work of the Children’s Bureau.

    • I have heard of the Children’s Bureau, but don’t know what it does.

    • I have never heard of the Children’s Bureau.

13. Please use the spaces below to indicate the top three places (e.g., websites, government agencies, non-profit organizations) you go to access child welfare information?

    • The first place I go to find child welfare information is here:

    • The second place I go to find child welfare information is here:

    • The third place I go to find child welfare information is here:

14. Are you familiar with the services provided by Child Welfare Information Gateway? (check one)

    • I am familiar with Child Welfare Information Gateway, and have used their services.

    • I am familiar with Child Welfare Information Gateway, but have never used their services.

    • I have heard of Child Welfare Information Gateway, but don’t know what it does.

    • I have never heard of Child Welfare Information Gateway.

15. Which of the following best describes your position? (Check one)

    • Frontline worker (e.g., caseworker, direct service worker)

    • Supervisor/Manager

    • Director/Administrator

    • Other – Please describe:___________________

16. How many years of service do you have in your current profession? (Check one)

    • Less than 1 year

    • 1-5 years of service

    • 6-10 years of service

    • 11-15 years of service

    • 16+ years of service

17. In which State/territory is your work geographically located? _________________

18. Do you work with American Indian/Alaska Native/Native Hawaiian populations?

 Yes  No

19. Which of the following best describes your workplace? (check one)

• Community-based organization (private sector)

• Local or County agency (public sector)

• State agency

• Federal agency

• National Organization (nonprofit, advocacy, T/TA Center)

• Educational institution (high school, college, university)

• Other – Please specify: _________________

20. Do you have any suggestions or recommendations to make future issues of Children’s Bureau Express more useful (e.g., different format, specific topics, frequency)?

Thank you for your participation. Your time and input are greatly appreciated.

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