NOAA Website Customer Satisfaction Survey

NOAA Web Site Customer Satisfaction Survey

(OMB Control Number 0648-0342)
Expires 7/31/2008

Please rate your level of satisfaction with the following aspects of our site:

1) Your overall impression of our site: Extremely satisfied Satisfied Neutral Dissatisfied Extremely dissatisfied
2) Ability to navigate within our site: Extremely satisfied Satisfied Neutral Dissatisfied Extremely dissatisfied
3) Accessibility of information: Extremely satisfied Satisfied Neutral Dissatisfied Extremely dissatisfied
4) Organization of information: Extremely satisfied Satisfied Neutral Dissatisfied Extremely dissatisfied
5) Appearance of our site: Extremely satisfied Satisfied Neutral Dissatisfied Extremely dissatisfied
6) How often do you visit our site? Daily Weekly Monthly Occasionally Once
7) If you were looking for specific information, were you able to find it? Yes, easily Yes, but it took some effort Only part of it No I was just browsing
8) How do you plan to use the information provided on our site?
9) Which best describes you/your affiliation? Select... University Faculty/Staff Policymaker Business/Industry News Media General Public Teacher (K-12) Student (K-12) Student (University) Non-Profit Organization State/Local Government NOAA Other federal government Military Other
10) How did you find our site? Select... Search Engine (e.g., Yahoo, Google, AOL, etc.) Link from another site Word of mouth Media source (e.g., television, newspaper, radio, poster) Made a guess Other
11) Do you have suggestions about improving the look and feel of our site?
12) Do you have suggestions about improving the content and organization of our site?

Thank you for completing the survey! Please click the Submit button to send us your responses.

---

Paperwork Reduction Act Information: In accordance with Executive Order 12862, the National Performance Review, and good management practices, NOAA offices seek to determine whether their customers are satisfied with the services and/or products they are receiving and whether they have suggestions as to how the services/products may be improved or made more useful. The information will be used to improve NOAA’s products and services. Responses to this survey are completely voluntary. No confidentiality can be provided for responses, but you need not supply your name or address. Public reporting burden for this collection of information is estimated to average 5 minutes per response. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Richard Roberts, CIO-PPA1, Station 9823, 1315 East-West Highway, Silver Spring, MD 20910.

Notwithstanding any other provision of the law, no person is required to respond to, nor shall any person be subject to a penalty to comply with, a collection of information subject to the requirements of the Paperwork Reduction Act, unless that collection of information displays a currently valid OMB Control Number.

Privacy Policy