SSA uses the information on Forms
SSA4588 and SSA4589 to update an individuals Social Security
record to reflect payments made on their overpayment and to effect
payment through the appropriate credit card company. SSA is
modifying the Form SSA4588 to include a recurring credit card
payment option to allow individuals to authorize automatic monthly
payments. SSA sends out the SSA4588 with initial overpayment
notices, which inform individuals that SSA has detected an
overpayment. Individuals may choose to make a one-time payment or
recurring monthly payments by completing and submitting the
SSA4588. SSA uses the Form SSA4589 only when individuals choose
to call the Program Service Centers to make payments in lieu of
completing the Form SSA4588. An SSA Debtor Contact Representative
completes Form SSA4589 when a debtor calls to make a payment by
telephone. The Debtor Contact Representative also uses the
information from Form SSA4589 to make recurring monthly payments
via telephone call with the debtor. Respondents are Title II
beneficiaries and Title XVI recipients who have outstanding
overpayments.
SSA is reducing the burden for
this ICR. Previously SSA reported the number of responses per year
as 60,000. This number was based on the fact that each respondent
needed to fill out one of the forms on a monthly basis. However,
SSA is revising the forms to add an option for recurring payment
which will alleviate the need for the respondents to fill out the
form more than once. Due to this change, SSA has greatly reduced
the number of yearly responses for these forms. Also, prior to
ROCIS, SSA was unable to show the separate time estimates for each
form. Because ROCIS now allows us to separate the two forms, we are
reporting the burdens per form separately; therefore, the burden
estimate is more accurate.
$184,800
No
No
Uncollected
Uncollected
No
Uncollected
John Biles 410 965-3758
John.Biles@ssa.gov
No
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.