Form 1 survey

Evaluation of User Satisfaction with NIH Internet Sites

NHGRI 0502_03_ Web site user satisfaction survey instrument

NHGRI Genetic/Genomic Competency Center (G2C2) Web Site User Satisfaction Survey

OMB: 0925-0486

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OMB # 0925-0486-0502-03
Exp. 07/31/2010


NHGRI Genetic/Genomic Competency Center (G2C2) Web Site User Satisfaction Survey


Thank you for assisting in the evaluation of the G2C2 site by completing the survey. Questions in the survey relate to design, accuracy, and usefulness of this site. The survey takes about 5 minutes to complete. You can choose to skip any question. If you have any questions regarding this survey, please contact Kathleen Calzone at 301-435-0538 or calzonek@mail.nih.gov.


Questions:


1. Your primary discipline (Mark ONLY ONE)


  • Genetic Counselor

  • Nurse

  • Pharmacist

  • Physician

  • Physician Assistant

  • Other (Please specify__________________________________)


2. Your current primary functional area (Mark ONLY ONE)


  1. Administration

  2. Education

  3. Research

  4. Patient care

  5. Other (Please specify__________________________________)


For the following questions, please rank each item below, using a scale of 1-5, with 1 = Strongly Disagree; 5 = Strongly Agree.


3. Appeal


1

Strongly Disagree

2

Disagree

3

Neither Agree nor Disagree

4

Agree

5

Strongly

Agree

a. TheG2C2 site facilitated the identification of resources needed to teach genetics and genomics.

b. The screens were clear, easy to read , and uncluttered

c. The purpose of the G2C2 site was clearly stated.



4. Content


1

Strongly Disagree

2

Disagree

3

Neither Agree nor Disagree

4

Agree

5

Strongly

Agree

a. The G2C2 page layouts were logical.

b. The organization of G2C2 was clear.

c. The information provided in the BASIC description was sufficient to assess the value of the resource.

d. The information provided in the DETAILED description was sufficient to assess the value of the resource.


5. Ease of Use


1

Strongly Disagree

2

Disagree

3

Neither Agree nor Disagree

4

Agree

5

Strongly

Agree

a. The steps required to FIND a resource on G2C2 were understandable.

b. The steps required to DOWNLOAD a resource from G2C2 were easy.

c. The steps required to SUBMIT a resource (if applicable) to G2C2 were acceptable.


6. Performance


1

Strongly Disagree

2

Disagree

3

Neither Agree nor Disagree

4

Agree

5

Strongly

Agree

a. G2C2 was easy to navigate.

b. It was possible to identify a needed resource.

c. The navigation speed of G2C2 was acceptable.


7. Support Features


1

Strongly Disagree

2

Disagree

3

Neither Agree nor Disagree

4

Agree

5

Strongly

Agree

a. The directions provided the information needed to use G2C2.

b. Technical assistance was needed to use G2C2.


8. Terminology


1

Strongly Disagree

2

Disagree

3

Neither Agree nor Disagree

4

Agree

5

Strongly

Agree

a. The menu terminology used in G2C2 was consistent and appropriate.

b. The column headers (labels) on G2C2 were understandable.


9. G2C2 Use


1

Strongly Disagree

2

Disagree

3

Neither Agree nor Disagree

4

Agree

5

Strongly

Agree

a. I would use G2C2 again.

b. I would recommend G2C2 to a colleague.

c. The information on the G2C2 site was useful to me.


10. What is your intended use of G2C2? (Check all that apply)

Continuing education planning

Curriculum review

Resource identification

Personal education

□ Course preparation

□ Other, please describe:


11. Do you have any suggestions to improve G2C2?

○ No

Yes, please describe:




Public reporting burden for this collection of information is estimated to average 5 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to: NIH, Project Clearance Branch, 6705 Rockledge Drive, MSC 7974, Bethesda, MD 20892-7974, ATTN: PRA (0925-0486). Do not return the completed form to this address.







File Typeapplication/msword
File TitleUsability Surveys
File Modified2010-05-03
File Created2010-05-03

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