This generic ICR
is approved on the understanding that the results obtained from any
customer satisfaction surveys through this ICR will be used for
internal agency purposes, as opposed to reports to Congress or
formal program evaluations. This generic ICR is approved consistent
with NIH agreement to submit individual collections to OMB prior to
fielding, along with all necessary supporting statements (to
include information about research design and analysis, incentives,
burden estimates, approaches to address non-response bias, etc).
OMB will aim to review each IC submission within 14 days; however,
OMB approval should not be assumed if not explicitly granted, even
if 14 days have elapsed since submission.
Inventory as of this Action
Requested
Previously Approved
01/31/2011
36 Months From Approved
01/31/2008
28,000
0
13,625
5,883
0
1,872
0
0
0
This evaluation data collection is
designed to improve the NICHD's program planning and management by
obtaining direct feedback from NICHD research partners. These
include researchers, clinicians, patients, and members of the
public.
EO: EO
12862 Name/Subject of EO: SETTING CUSTOMER SERVICE STANDARDS
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.